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REVIEW MANAGEMENT

Review Response Services

The most important step towards improving your online reputation and maximizing the additional revenue it can bring is understanding and interacting with the customers that are reviewing your business. 

PEOPLE-POWERED REVIEW RESPONSES​

You wouldn’t ignore a customer’s feedback in person, so why do it online?

When you add Review Response to your digital strategy, our team of dedicated content managers will monitor and craft uniquely tailored responses to all of the reviews you receive which will help influence buyer behavior and build customer loyalty while saving your team hours of effort.

No bots here. Maydragonfly Marketing will be there when you can’t be to manage all your online reviews

 

  • A Discovery Meeting, focused on gaining a full understanding of your business as it relates to the facility and operations, and the brand messaging and voice

  • Engaging, on-brand and timely management responses to each of your online reviews

  • Uniquely written (not software generated) responses from content managers with experience in your industry who know how to appropriately handle resolution

  • Management responses which identify your unique selling features; these review channels have large audiences and serve as a platform for your overall marketing message

  • Management of the review dispute process

  • Month-end reporting

Our Review Response service includes:

You focus on your business. We'll take care of the reviews.

80% of people believe that businesses that respond to reviews care about them and 79% are willing to pay more for services that have better reviews.

Be in the know

See how we're improving your online reputation

You can choose from daily, weekly or monthly  reporting from us where you can monitor your average rating, number of reviews, response time, and more.

Pricing

Flexible, no-contract plans to fit your business.

Google and Facebook Review Response

$ 100
00
Monthly
  • Response within 24 hours
  • Personalized Response
  • Monthly Reporting
  • Google Reviews
  • Facebook Reviews
Popular

Restaurant & Activities Review Response

$ 150
00
Monthly
  • Response within 24 hours
  • Personalized Response
  • Monthly Reporting
  • Google Reviews
  • Facebook Reviews
  • OpenTable Reviews
  • TripAdvisor Reviews
Popular

Multiple Locations Package

$ custom Monthly
  • Response within 24 hours
  • Personalized Response
  • Daily, Weekly, Monthly Reporting
  • Google Reviews
  • Facebook Reviews
  • OpenTable Reviews
  • TripAdvisor Reviews
  • Booking.com Reviews
  • AirBnB Reviews
  • Expedia Reviews
  • and many more...

Frequently Asked Questions

Many businesses attempt to manage their online reputation themselves, but it takes a fair amount of time to stay on top of all the reviews while running your business.

We’ll take the time to write a personalized response, deal with bad reviews, and send you review reports to keep you in the loop. Simply put, our team does the hard work for you so you can get back to your business

All our services include daily, weekly or monthly reporting** and you’ll be able to monitor the health of your business and also see how we are improving your online reputation.

There are no contracts and no cancellation, setup, or termination fees ever. Our services are on a month-to-month subscription basis. To stop service, you simply email or call our customer service department 24 hours before your renewal due date.

Let us help you

Meet our team, discuss your project, we take care of the rest

To talk to one of our experts, feel free to schedule a time. Let’s have a coffee and a chat to get the ball rolling.

Download your FREE eBook
The Ultimate Business Owners Guide to Review Management

We are happy to offer you this free 15-page eBook. Here you will read how bad reputation management can hurt your business and how good online reputation management can actually help. Enjoy this easy-to-understand guide with real-life scenario examples of best practices.